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Waiter / Waitress

Reference: FB04

Department: Food and Beverage

Job Highlight: To be a successful Waiter or Waitress, should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Job Description: • Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Take and serve food and beverage orders.
• Make menu recommendations and answer questions about the food and beverage offerings.
• Prepare tables by setting up linens, silverware and glasses and clear dirty dishes.
• Provide excellent customer service.

Career Level: Employee

Years of Experience: 2 Years

Qualifications: • High school diploma or equivalent.
• Experience in food and beverage service, preferably in a restaurant setting.
• Experience with point-of-sale (POS) systems.
• Flexibility to work in shifts
• Hands-on experience to handle cash and credit card transactions.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and work under pressure.

Job Type: Full Time

Café Supervisor

Reference: FB02

Department: Food and Beverage

Job Highlight: Play a vital role in leading and managing the restaurant team. They must be able to motivate and inspire their team members, as well as provide them with the training and support they need to be successful.

Job Description: • Oversee the day-to-day operations of the restaurant.
• Manage and supervise restaurant staff.
• Train and develop staff in the team.
• Ensuring food and drinks served are of high quality and service is consistent.
• Resolve guest complaints and requests.
• Maintain inventory and order supplies.
• Prepare and manage budgets.
• Enforcing and health safety practices, sanitation standards and safe food handling procedures.

Career Level: Supervisor

Years of Experience: 3 Years

Qualifications: • High school diploma or equivalent.
• Experience in restaurant supervision, preferably in a fine dining or casual dining setting.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of food and beverage service procedures and standards.

Job Type: Full Time